Acceptance of Terms
Welcome to DocEngine. These Terms & Conditions (“Terms”) govern your access to and use of our SaaS web application and related services.
By creating an account, accessing, or using the platform, you agree to be bound by these Terms. If you do not agree, you must not use the service.
Description of Service
DocEngine provides a cloud-based platform that enables users to:
- Upload and design document templates (e.g., certificates, invoices, designs)
- Add placeholders/tags to create dynamic forms
- Generate documents from submitted data
- Bulk generate documents via spreadsheet functionality
- Manage users, roles, and permissions
- Share form links internally or publicly
- We may modify, update, or discontinue features at any time.
Account Registration
To use certain features, you must create an account.
You agree to:
- Provide accurate and complete information
- Maintain the security of your credentials
- Be responsible for all activities under your account
- Notify us immediately of unauthorized access
- We reserve the right to suspend or terminate accounts that violate these Terms.
User Responsibilities
You agree not to use the platform to:
- Upload unlawful, harmful, or fraudulent content
- Infringe intellectual property rights
- Generate misleading or deceptive documents
- Distribute malware or malicious code
- Attempt unauthorized access to the system
- Abuse bulk generation or automation features
You are solely responsible for:
- The content of your templates and generated documents
- Data collected through your shared forms
- Compliance with applicable laws (including data protection laws)
User Content and Ownership
Your Content
You retain ownership of:
- Uploaded templates
- Form data
- Generated documents
- Spreadsheet data
You grant us a limited license to process, store, and display your content solely to provide the service.
Our Rights
We do not claim ownership of your documents.
However, you represent that you have the necessary rights to upload and use the content.
Data and Privacy
Your use of the platform is also governed by our Privacy Policy.
You acknowledge that:
- We process data to operate the service
- You are responsible for obtaining any required consent from your end users
- You must use the platform in compliance with applicable privacy laws
Subscription and Payments (If Applicable)
If you purchase a paid plan:
- Fees are billed as described at the time of purchase
- Payments are non-refundable unless stated otherwise
- We may change pricing with prior notice
- Failure to pay may result in suspension or downgrade
Service Availability
We aim to provide reliable service but do not guarantee uninterrupted availability.
We are not liable for:
- Downtime or service interruptions
- Data loss due to user actions
- Third-party service failures
- Internet or hosting issues beyond our control
- You are responsible for maintaining backups of critical data.
Intellectual Property
All platform software, branding, and technology remain the property of [Your Company Name].
You may not:
- Resell or sublicense the service without permission
- Remove proprietary notices
Termination
We may suspend or terminate your access if you:
Violate these Terms
- Engage in abusive or unlawful behavior
- Fail to pay applicable fees
- Create risk or legal exposure for us
- You may terminate your account at any time through your account settings.
Upon termination:
Your access will be revoked
Data may be deleted after a reasonable retention period
Disclaimer of Warranties
The service is provided “as is” and “as available.”
We disclaim all warranties, including:
- Merchantability
- Fitness for a particular purpose
- Non-infringement
- Error-free operation
- We do not guarantee that generated documents will meet your legal or business requirements.
Limitation of Liability
To the maximum extent permitted by law, [Your Company Name] shall not be liable for:
- Indirect or consequential damages
- Loss of profits or revenue
- Loss of data or business opportunities
- Damages arising from user-generated content
- Our total liability shall not exceed the amount you paid to us in the preceding 12 months.
Indemnification
You agree to indemnify and hold harmless [Your Company Name] from claims arising out of:
- Your content
- Your use of the platform
- Your violation of these Terms
- Your violation of any law or third-party rights
Changes to Terms
We may update these Terms from time to time. Continued use of the platform after changes constitutes acceptance of the updated Terms.
Governing Law
These Terms shall be governed by the laws of [Insert Jurisdiction, e.g., Pakistan / UK / State], without regard to conflict of law principles.
